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Good experience. I have ordered a few times, my parcels got sent quickly the next day and arrived in 3-4 days. There was a mistake with one return, I had returned 2 items and registered them but only 1 item was listed as returned and refunded! I contacted customer service immediately, service was very friendly and I was promised that this mistake will be sorted out fast. And it was- other item was refunded too. For a moment I was worried because they messed up…. But really happy that I got excellent customer service and all is well. I will use Boozt again. But definitely make sure everything is charged/refunded correctly!!
Bootz takes pride in manufacturing high-quality goods, and we are thrilled to contribute to the livelihood of our local communities by providing jobs. Our commitment to excellence is unwavering, ensuring that every product we create reflects the unparalleled craftsmanship our brand is renowned for - a tribute to the enduring spirit of American ingenuity. While we strive to use American-made materials for our products, some materials may be globally sourced.
Tilasin ekaa kertaa sieltä n. viikko sitten. Otin laskulle, tuotteet tulivat todella nopeasti postiautomaattiin. Paljon nopeammin kuin Zalandolta, jonka kanta-asiakas olen ollut pitkään.
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Tilaamani tuotteet olivat täydellisiä, joten vielä ei ole kokemusta palautuskäytännöstä Booztilla. Aion tilata jatkossakin, paljon hyvä aleja ja jos toimitus on aina yhtä nopeaa niin voittaa Zalandon.
Pros:
User-Friendly Website: The online shopping experience is smooth and enjoyable, with easy navigation and a well-functioning search tool.
Large Inventory: Boozt offers a wide variety of items across different categories, making it easy to find what you're looking for.
Smooth Payment Process: The payment system is seamless and hassle-free.
Efficient Customer Support: Despite an issue with my shipment (only one of the two plates I ordered arrived), the customer support team responded promptly and provided an immediate solution.
Cons:
Lack of Similar Item Suggestions: It would be helpful to have recommendations for similar products to enhance the shopping experience.
No Chat Support: Customer support options are limited to forms or phone calls. Adding a live chat feature would make it easier to get immediate assistance.
Return Fees: While I appreciate the environmental considerations behind the return fees, waiving them for orders above a certain amount would be a nice gesture.
No Installment Options: Adding installment plans would make it easier to purchase higher-priced items like furniture, which can be a barrier for some customers.
Overall, Boozt provides an excellent shopping experience with a diverse inventory, but a few improvements could elevate it to a full 5-star rating.
I was waiting longer than usually for my order but when I write to boozt they take care of my order to found it so acually im rally happy that it finally come men with one was charimg wirh me from your company was really nice and helpful. I know its a lot to do before Christmas so I dont have any negative things to say. Products are really good guality i love it😊
Unfortunately part of my order was missing (I've received just empty box of a mascara that costs 188 dkk). During 1 week after my claim I have received a refund, so I'll give Boozt another chance.
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Nykyään paketin saa myös k-markettiin, joten siitä syystä aion suosia booztia vielä enemmän. Aiemmin suosin zalandoa juuri siksi, kun sen paketit sai k-markettiin ja booztin paketit piti aina rampata postiin hakemaan. Zalandossakaan ei siis mitään vikaa ole mutta booztilla monesti vain parempia alennuksia. Mihinkään käytettyihin tuotteisiin en ole törmännyt.