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Good live dealer casinos will have a live chat function implemented, allowing you to chat with your table mates and the human dealer. While online does lack the full social punch of a brick-and-mortar casino, a well-implemented live chat can provide a satisfying-enough alternative, and far outclasses online casinos that make no effort in this regard.
A casino that's trying to offer a truly quality experience will invest in good people and good dealers to run the live casino. Look for casinos that employ experienced and courteous dealers who create a welcoming atmosphere. Professional, friendly dealers who create a fun atmosphere around the game can make a real difference, and they're worth it.
Think about how you’re going to play when you settle on a live dealer casino – will you be on desktop or maybe on a smartphone or tablet? Certain sites have a better reputation among different platform users, so make sure you always check.
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Consider the technical features offered by the live dealer platform. The casino should provide a stable and secure connection to avoid disruptions. If your wi-fi is good, but the connection isn't, you may want to look for another casino. Other features to watch out for include the ability to adjust streaming quality, so you have some control over any connection issues. Don't be afraid to judge the overall tech infrastructure of the live dealer casino - if something looks off, it probably is.
It may be that you’re intending to play just one particular live dealer game or it may be that you want to try as many as possible. Clearly, the number of games a site offers (and the reputation of each one) will have a big impact on how suitable the live online casino experience is for you.
Not all live casinos are created equal, so you should think hard before you pick the venue where you’re going to play. Where best suits you will depend on a range of factors, such as:
Live dealer games are provided by various different software providers, each of which has different strengths and weaknesses. Any one of the options listed here represents a safe and enjoyable option for newbies and experienced players alike, but we hope that the information below will help you figure out which is the best live casino software for you.
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If you have an issue, we can help several ways. Live Casino has a chat function that allows you to chat with your dealer or the Live Casino customer support staff to notify them of your issue.
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If you have an issue not related to Live Casino, with depositing for example, contact PlayNow Customer Support through chat, email or phone, details .
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If you can’t launch Live Casino, your Flash player may be blocked. help article from Adobe, the makers of Flash, provides browser specific troubleshooting info.
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The Live Casino balance updates each time it connects with the PlayNow server but these two systems are not always connected. For example, if you deposit money to your PlayNow account while the Live Casino client is open, you will not see your balance update in the Live Casino client until an event occurs that requires the client to contact the PlayNow server. Here are some examples of events that require the two servers to connect: launching the Live Casino client; opening a table; making a wager; settling a wager.
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If you were not an existing Live! Rewards member, they will need to visit a Live! Casino to complete enrollment. Simply go to the Guest Services counter to finalize enrollment by verifying identity.
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You can use their flex points toward property free play and self-comps toward spending at food outlets, the hotel and retail at any Live! Casino. From time to time, PlayLive! will allow you to redeem your points or self-comps for promotional bonus action.
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Clicking on any of the Live Casino game tiles will launch Live Casino in a new pop up window. You can watch on any game table without sitting down or placing a bet, so feel free to open it and look around!