Do not be greedy about the wonderful MetaSpins deposit bonus!
I recently had the misfortune of engaging with Metaspins Casino, and my experience was nothing short of infuriating. Let me walk you through the nightmare I encountered.
I decided to deposit $30 and explore their new game featuring streamers. Excited to try something fresh, I joined the game only to be greeted by a barrage of 20-30 error messages. To my horror, $20 vanished from my account within seconds, despite me not even touching the play button due to the incessant errors.
Naturally, I reached out to their support team, assuming they would rectify the situation promptly given the blatant technical issues. Oh, how wrong I was. The support team was not only unhelpful but shockingly obtuse. I even offered to provide video evidence of the errors, but they remained indifferent.
A week later, I received an email from the developers claiming that everything appeared normal from their end. Of course, it did! It's convenient for them to turn a blind eye when it comes to rectifying their mistakes. Despite their claims of prioritizing customer experience, their actions spoke otherwise.
Instead of acknowledging their fault and refunding my $20-$30, they insisted on me providing proof, which, as expected, they conveniently ignored. It's evident that they prioritize profit over customer satisfaction.
I refuse to believe that $20 is worth tarnishing their reputation with a one-star review, but alas, that seems to be their stance. Save yourself the headache and avoid Metaspins Casino unless you enjoy being subjected to frustration and disappointment.
Great website! Never had issues cashing out! Always instant deposits. Great responsive support! If anyone ran into issues its because they multi accounted and are trying to get multi first deposit bonuses!!!! No issues from me. They give free spins all the time and have some of the best rewards around!
They don’t let you withdraw after you deposit your money claiming that you have to wager 20x the deposited amount with the bonus which is obviously a way to lose. They don’t let you wager even at times, very filthy place. Like in all other “crypto casinos” or in other words scam centers, the roulettes they used are provided by the scammiest companies ever. Would honestly give zero stars, nothing akin to real-life playing or anything akin to a decent website, consist lagging, retarted employees, and setup.
MetaSpins Online Casino Review and Bonus
Dear Jamie Boling,
It is your own responsibility to ensure that your transactions meets the minimum amount specified for each currency in the cashier section. Additionally, consider any applicable fees charged by your personal wallet provider when sending funds.
The minimum deposit amounts are determined by our payment provider, and any funds sent below this threshold are beyond our control and cannot be credited to your account.
We trust this clarification provides insight into the circumstances at hand.
Sincerely,
Metaspins Customer Experience Team
Playing at this casino is not only interesting but also profitable. Metaspins offers frequent bonuses, giveaways, and other activities for players, which motivates me to continue playing here.
It’s crucial to understand that not all countries allow the same gambling experiences. Various laws determine the access to online casinos like MetaSpins. Here, I’ll share details about why some countries are restricted and which ones cannot access MetaSpins Casino.
At MetaSpins, you won’t just be spinning the roulette or trying your luck with blackjack. This crypto casino offers a plethora of deposit and withdrawal options. You can use popular cryptocurrencies like Bitcoin (BTC), Ethereum (ETH). The site also accepts some rising crypto stars like Cardano (ADA) and Dogecoin (DOGE). The transactions are swift, ensuring you can dive into the gambling experience without long waits.
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For those wondering about its legitimacy, MetaSpins Casino is licensed and regulated by the Curaçao Gaming Authority. This ensures that players get a fair chance at the table games and slots without any undue risk.
Metaspins Casino Deposit and Withdrawals Explained
Dear Luca Steele,
Thank you for your review, at Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else.
In order to withdraw all deposits are subject to a 1x wagering requirement, as outlined in section 4.2 of our terms and conditions. This requirement is mandated by Anti-Money Laundering regulations and guidelines, detailed further in Section 9.2 of our terms.
Additionally, specific wagering requirements for bonuses are clearly delineated for each promotion or bonus offered.
It is important to note that should you disagree with the wagering requirements or other terms associated with a bonus, you retain the option to forfeit all bonuses in the "my account" section on our website. However, this action will result in the loss of the bonus itself, along with any winnings accrued while the bonus was active.
Further we apologize for any disappointment regarding our extensive range of games, encompassing well over 2000 games and a wide selection of sports betting.
We remain committed to expanding our offerings and satisfying our customers, and we look forward to the possibility of your continued presence in the future.
Kind Regards,
Metaspins Customer Experience Team
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Dear Hillary,
After a thorough review of your account and associated case, we regret to inform you that our ability to address your concerns is limited. The account linked to the email provided was established on February 8, 2024, with two initial deposits made on that date. Subsequently, more than two months later, you contacted us alleging unauthorized access to your account and funds, citing significant deposits made between April 11 and April 13, 2024.
We understand the distress caused by such circumstances and acknowledge the severity of being a victim of unauthorized access and financial loss. However, it is important to note that we cannot be held liable for the security of your Cash App credentials, which you claim facilitated the alleged breach when you reported the incident on April 13. Any concerns regarding the security of your Cash App account should be addressed directly with their support team.
We would like to draw your attention to Section 8.2 of our terms and conditions, which stipulates that users must not disclose their login credentials to any third party, whether intentionally or inadvertently. As outlined therein, users are accountable for all activities conducted on their accounts, even if carried out by unauthorized individuals. Consequently, the company is not obligated to process refunds in such circumstances.
Kind regards,
Metaspins Customer Experience Team